contact us
get in touch
customer service
phone: 0800 123 4567
email: hire@toolhireuk.co.uk
for bookings, general enquiries, account help
technical support
phone: 0800 123 4569
email: support@toolhireuk.co.uk
for website issues, payment problems, account access
business & partnerships
phone: 0800 123 4570
email: business@toolhireuk.co.uk
for trade accounts, bulk hire, partnerships
opening hours
monday - friday: 7:00am - 6:00pm
saturday: 8:00am - 4:00pm
sunday: closed
bank holidays: 9:00am - 1:00pm
emergency contact
24/7 emergency line: 0800 999 8888
for urgent safety issues, accidents, or tool failures only
send us a message
* we aim to respond within 2 hours during business hours, or by the next working day for messages received outside business hours.
head office
UK Tool Hire Ltd
Unit 15, Industrial Estate
Manchester Road
Birmingham B12 8QR
United Kingdom
company registration: 12345678
vat number: GB 123 4567 89
response times
- urgent safety issues: immediate response via emergency line
- disputes & claims: acknowledged within 4 hours, resolved within 48 hours
- general enquiries: response within 2 hours during business hours
- technical support: response within 1 hour during business hours
- business enquiries: response within 24 hours
* these are target response times. during peak periods (weekends, bank holidays) response times may be longer.